Nyxie support

Help with your access, a payment or your conversation.

1

Access on another device

Open Your chats and sign in with your email. A code arrives in seconds and your conversations come with you.

2

Payment still pending

Return to your offer or completion page and check payment status. Do not make another purchase while a charge is uncertain.

3

Photo delivery

Generated pictures appear in your chat when ready. Character previews are separate from purchased photo credits.

Contact Nyxie

Email support with your order details and the companion name. Avoid sending payment card details. We aim to reply within 12 hours, and always within 24.

hello@nyxie.chat